RETURN & EXCHANGE POLICY
At Styleora.com, we have a priority aim to enhance the experience of our valuable customers. We at Styleora guarantee the rights of our customers and
keep them aware at every instant by offering advice through styleora.com, social media, and catalog. The below mentioned policy is for the same
services and applicable to all the placed orders within the country, on our online stores.
ITEMS THAT CAN BE RETURNED
We are giving the facility of return service in case of receiving the defective product or not in accordance with our customer’s specifications. If the
customer is not satisfied with what he or she ordered and what is received than the customer has a right to return it easily within the provided time limit
The product that is being returned by the customer must be complete and intact.
There should not be utilization of received product which is being returned
Item packaging should be unblemished and intact.
Items that cannot be returned
All accessories are final sale, returns & exchanges are NOT possible on any accessory.
If the product is not complete or if even a single item is missing
If the product is customized according to size, style, and fabric
If the product get stained, emitting perfume scent or body odors, and got damaged even a bit
The discounted sale merchandise cannot be returned
Procedure for Return & Exchange
For exchanging or returning any of your purchased item please email at firstname.lastname@example.org our customer care representative will get back to you within
next 24-48hours on working days (Monday to Friday). You can return the item to our provided address written below under the title ‘Return Address’,
please note the courier cost of returning the item will be borne by the customer. In case the item is damaged or the size you ordered is not the size you
received, Styleora will cover the return shipment charges by adjusting the amount in next order. Please note that we do not accept the returns for those
products that are not purchased through www.styleora.com
With original receipt
You can return the defective item (if any), unwashed, and unworn within ten days of purchase; the original purchase receipt will be required for returning
the item with full paid price.
Without original receipt
You can also return the defective item (if any), unwashed, and unworn without the original receipt but the product will then be refunded as per the current
selling price of that time; and the customer will be offered exchange service with same or high value.
The right to refuse the excessive non-receipted returns is reserved by Styleora
The product sold on discounted price will not be returnable.
Products that got stained and throwing smell of body lotion, perfume, or deodorant etc cannot be returned.
The garments sold after alteration are considered as final sale and cannot be returned.
You will be facilitated with return service during the course of 3 days after the delivery of product. The original receipt of product will be required for your
ease and our convenience.
Presently, facility for refund is not available but if the item(s) sent to you is/are not in conformity with your order, for e.g. you receive a defected product,
then a refund can be processed. The return-shipping cost for such items would be borne by Styleora, Customer is responsible to return the items however
the amount which customer pays at time of shipping will be adjusted in the next order. This facility is only valid for orders within India
Our Customer care representative will contact you and provide the details for return. you will have the adjustment of shipping fee in the next order.
For all the international orders, the facility of returns and exchange cannot be applicable at this moment.