Answers to some of the frequent questions our customers ask us.
What are the shipping charges?
Please refer our
shipping policyShipping Policy for information on Shipping.
When will I get my order?
Delivery Time: – Delivery time for unstitched/ semi-stitched orders is normally 7-12 days and for Stitched orders, it is normally 2-3 weeks. – Express Priority service is also available for faster shopping experience. Email us at firstname.lastname@example.org to know more about this service.
Which Countries do you ship to?
We Ship World Wide.
Which Payment Methods do you accept?
We Accept Debit Cards, Credit Cards, PayPal , Western Union , International Bank Transfer
How can I track the progress of my order?
You can track the progress of your order by logging into your account. or you can contact us.
What Sizes do Salwar Kameez , Suits , Lehenga or kurti come in ?
We mostly do have all the sizes. We also offer stitching facility.For more information , You can refer our Size Page for more information on this
What does it mean when the outfit is semi stitched
Semi-stitched means that the suits design for the kameez (top half) is laid out ready to stitch to your size bottoms/pants will come in unstitched material. The sides are not pre-stitched in all designs. Most designs will come stitched to one standard size for the top kameez. Buttons, zips and other neckline may need to be customised further.These semi-stitched suits are designed to be stitched together as shown on the model pictures but some experienced tailors can make good variations of the design.
I Have a sewing machine and I want to stitch a suit myself, how difficult it is to put it together?
Most designer semi-stitched and unstiched suits require a professional tailor to put together. Some designs may come with extra pieces such as straps which need to be attached or need neckline alterations.We advise that you always sought out a professional tailor to customize these suits.
Do you provide stitching/tailoring facility?
We have the best stitching facility available at affordable rates. If in doubt , please contact us.
What If I received a damaged product?
With our delicate range of products we want to ensure you get your product in pristine condition. This is why every order is individually checked at the time of dispatch.In the unfortunate event that your order arrives damaged, please contact us for further assistance.You have a limit of 7 days to notify us of any short shipments or damage. After this period we are unable to entertain such claims.
Is the color of the dress same as shown in the picture?
Yes, All the dresses are as shown in picture but Slight variation in color and patch border may be possible due to difference in monitor resolution and Photoshoot lighting
Whom Should I Contact When I have questions?
You can contact our customer support team at email@example.com